Fit issue classification

Return feedback

Free-text return reasons, classified into fit categories by the keyword classifier (Bedrock is off). Low-confidence classifications are queued for a person to confirm or correct; corrections are kept as the source of truth.

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37 comments
ReceivedProduct / sizeCustomer feedbackClassificationReview
2026-10-01Linden Oxford Shirt
Size L · MH-100561 · returns portal
“Runs small, especially through the chest and stomach.”Unclassified
2026-09-28Linden Oxford Shirt
Size L · MH-100533 · returns portal
“Runs small, especially through the chest and stomach.”
Too small· chest
Rules · 75% confidence
2026-09-25Linden Oxford Shirt
Size L · MH-100449 · support ticket
“Couldn't button it comfortably over the chest. Had to return.”
Too small· chest
Rules · 75% confidence
2026-09-21Linden Oxford Shirt
Size M · MH-100547 · review
“Chest too tight, the placket pulls open.”
Too small· chest
Rules · 75% confidence
✓
2026-09-17Linden Oxford Shirt
Size L · MH-100512 · returns portal
“Buttons gape and pull across the chest. Runs small compared to my other shirts.”
Too small· chest
Rules · 50% confidence · ▲ low
2026-09-16Linden Oxford Shirt
Size M · MH-100652 · support ticket
“Arrived damaged with a small hole.”
Not fit-related· overall
Rules · 60% confidence
2026-09-14Linden Oxford Shirt
Size L · MH-100638 · review
“Fabric feels scratchy.”
Not fit-related· overall
Rules · 60% confidence
✓
2026-09-13Linden Oxford Shirt
Size XL · MH-100463 · returns portal
“Couldn't button it comfortably over the chest. Had to return.”
Too small· chest
Rules · 75% confidence
✓
2026-09-13Linden Oxford Shirt
Size M · MH-100470 · returns portal
“Couldn't button it comfortably over the chest. Had to return.”
Too small· chest
Rules · 75% confidence
2026-09-07Linden Oxford Shirt
Size L · MH-100568 · returns portal
“Usually a size M in this brand but the chest was too tight on this one.”
Too small· chest
Rules · 75% confidence
2026-09-05Linden Oxford Shirt
Size S · MH-100617 · review
“Baggy around the waist.”
Too large· waist
Rules · 75% confidence
2026-09-04Linden Oxford Shirt
Size XL · MH-100582 · review
“Couldn't button it comfortably over the chest. Had to return.”
Too small· chest
Rules · 75% confidence
✓
2026-08-29Linden Oxford Shirt
Size M · MH-100484 · returns portal
“Runs small, especially through the chest and stomach.”
Too small· chest
Rules · 75% confidence
2026-08-21Linden Oxford Shirt
Size XL · MH-100442 · support ticket
“Fits at the shoulders but way too snug across the chest.”
Too small· chest
Rules · 75% confidence
2026-08-21Linden Oxford Shirt
Size S · MH-100624 · returns portal
“Too loose, will size down.”
Too large· overall
Rules · 75% confidence
✓
2026-08-17Linden Oxford Shirt
Size S · MH-100505 · returns portal
“Buttons gape and pull across the chest. Runs small compared to my other shirts.”
Too small· chest
Rules · 50% confidence
✓
2026-08-16Linden Oxford Shirt
Size M · MH-100540 · returns portal
“Tight across the chest, buttons pull when I sit down.”
Too small· chest
Rules · 75% confidence
2026-08-15Linden Oxford Shirt
Size L · MH-100554 · returns portal
“Chest too tight, the placket pulls open.”
Too small· chest
Rules · 75% confidence
2026-08-14Linden Oxford Shirt
Size M · MH-100589 · review
“Too small overall, should have sized up.”
Too small· overall
Rules · 75% confidence
2026-08-13Linden Oxford Shirt
Size XL · MH-100526 · returns portal
“Chest too tight, the placket pulls open.”
Too small· chest
Rules · 75% confidence
✓
2026-08-10Linden Oxford Shirt
Size S · MH-100631 · returns portal
“Changed my mind, found something else.”
Not fit-related· overall
Rules · 60% confidence
2026-08-10Linden Oxford Shirt
Size M · MH-100414 · returns portal
“Fits at the shoulders but way too snug across the chest.”
Too small· chest
Rules · 75% confidence
2026-08-08Linden Oxford Shirt
Size L · MH-100519 · returns portal
“Chest too tight, the placket pulls open.”
Too small· chest
Rules · 75% confidence
2026-07-29Linden Oxford Shirt
Size L · MH-100407 · returns portal
“Couldn't button it comfortably over the chest. Had to return.”
Too small· chest
Rules · 75% confidence
2026-07-25Linden Oxford Shirt
Size M · MH-100596 · returns portal
“Too small overall, should have sized up.”
Too small· overall
Rules · 75% confidence
✓
2026-07-24Linden Oxford Shirt
Size XL · MH-100645 · support ticket
“Changed my mind, found something else.”
Not fit-related· overall
Rules · 60% confidence
✓
2026-07-21Linden Oxford Shirt
Size L · MH-100421 · returns portal
“Couldn't button it comfortably over the chest. Had to return.”
Too small· chest
Rules · 75% confidence
2026-07-21Linden Oxford Shirt
Size L · MH-100603 · review
“Bit tight for me, exchanging for the next size.”
Too small· overall
Rules · 75% confidence
2026-07-20Linden Oxford Shirt
Size M · MH-100575 · support ticket
“Couldn't button it comfortably over the chest. Had to return.”
Too small· chest
Rules · 75% confidence
2026-07-18Linden Oxford Shirt
Size M · MH-100477 · support ticket
“Runs small, especially through the chest and stomach.”
Too small· chest
Rules · 75% confidence
2026-07-16Linden Oxford Shirt
Size M · MH-100428 · returns portal
“Buttons gape and pull across the chest. Runs small compared to my other shirts.”
Too small· chest
Rules · 50% confidence
✓
2026-07-12Linden Oxford Shirt
Size L · MH-100456 · review
“Tight across the chest, buttons pull when I sit down.”
Too small· chest
Rules · 75% confidence
✓
2026-07-11Linden Oxford Shirt
Size L · MH-100435 · support ticket
“Buttons gape and pull across the chest. Runs small compared to my other shirts.”
Too small· chest
Rules · 50% confidence
✓
2026-07-09Linden Oxford Shirt
Size L · MH-100491 · review
“Chest too tight, the placket pulls open.”
Too small· chest
Rules · 75% confidence
2026-07-08Linden Oxford Shirt
Size XL · MH-100498 · support ticket
“Fits at the shoulders but way too snug across the chest.”
Too small· chest
Rules · 75% confidence
✓
2026-07-08Linden Oxford Shirt
Size L · MH-100610 · support ticket
“Bit tight for me, exchanging for the next size.”
Too small· overall
Rules · 75% confidence
✓
2026-07-05Linden Oxford Shirt
Size M · MH-100659 · returns portal
“Fabric feels scratchy.”
Not fit-related· overall
Rules · 60% confidence