Fit issue classification

Return feedback

Free-text return reasons, classified into fit categories by the keyword classifier (Bedrock is off). Low-confidence classifications are queued for a person to confirm or correct; corrections are kept as the source of truth.

Import CSV
AllNeeds attentionReviewed
7 comments
ReceivedProduct / sizeCustomer feedbackClassificationReview
2026-08-28Harlow Straight Trouser
Size XS · MH-100974 · returns portal
“Delivery was late so I no longer need it.”
Not fit-related· overall
Rules · 60% confidence
2026-08-11Harlow Straight Trouser
Size S · MH-100953 · returns portal
“Had to hem them, too long for me.”
Too long· inseam
Rules · 75% confidence
✓
2026-08-08Harlow Straight Trouser
Size L · MH-100960 · returns portal
“Changed my mind, found something else.”
Not fit-related· overall
Rules · 60% confidence
✓
2026-08-07Harlow Straight Trouser
Size S · MH-100939 · returns portal
“Too small overall, should have sized up.”
Too small· overall
Rules · 75% confidence
2026-08-03Harlow Straight Trouser
Size M · MH-100946 · returns portal
“Had to hem them, too long for me.”
Too long· inseam
Rules · 75% confidence
✓
2026-07-18Harlow Straight Trouser
Size XL · MH-100967 · support ticket
“Changed my mind, found something else.”
Not fit-related· overall
Rules · 60% confidence
2026-07-15Harlow Straight Trouser
Size L · MH-100932 · returns portal
“Too small overall, should have sized up.”
Too small· overall
Rules · 75% confidence