Fit issue classification
Return feedback
Free-text return reasons, classified into fit categories by the keyword classifier (Bedrock is off). Low-confidence classifications are queued for a person to confirm or correct; corrections are kept as the source of truth.
8 comments
| Received | Product / size | Customer feedback | Classification | Review |
|---|---|---|---|---|
| 2026-09-26 | Corin Wool Coat Size XL · MH-101205 · review | “Too small overall, should have sized up.” | Too small· overall Rules · 75% confidence | |
| 2026-09-20 | Corin Wool Coat Size L · MH-101233 · returns portal | “Changed my mind, found something else.” | Not fit-related· overall Rules · 60% confidence | ✓ |
| 2026-09-02 | Corin Wool Coat Size XS · MH-101247 · returns portal | “Fabric feels scratchy.” | Not fit-related· overall Rules · 60% confidence | ✓ |
| 2026-08-12 | Corin Wool Coat Size XL · MH-101240 · returns portal | “Colour is different from the website.” | Not fit-related· overall Rules · 60% confidence | |
| 2026-08-04 | Corin Wool Coat Size XS · MH-101212 · returns portal | “Bit tight for me, exchanging for the next size.” | Too small· overall Rules · 75% confidence | |
| 2026-07-27 | Corin Wool Coat Size S · MH-101226 · support ticket | “Too loose, will size down.” | Too large· overall Rules · 75% confidence | ✓ |
| 2026-07-14 | Corin Wool Coat Size XL · MH-101219 · returns portal | “Baggy around the waist.” | Too large· waist Rules · 75% confidence | |
| 2026-07-09 | Corin Wool Coat Size S · MH-101254 · support ticket | “Fabric feels scratchy.” | Not fit-related· overall Rules · 60% confidence |