Fit issue classification
Return feedback
Free-text return reasons, classified into fit categories by the keyword classifier (Bedrock is off). Low-confidence classifications are queued for a person to confirm or correct; corrections are kept as the source of truth.
9 comments
| Received | Product / size | Customer feedback | Classification | Review |
|---|---|---|---|---|
| 2026-10-07 | Calder Merino Crew Size XS · MH-100771 · support ticket | “Delivery was late so I no longer need it.” | Unclassified | |
| 2026-09-29 | Calder Merino Crew Size XS · MH-100785 · returns portal | “Delivery was late so I no longer need it.” | Not fit-related· overall Rules · 60% confidence | ✓ |
| 2026-09-18 | Calder Merino Crew Size S · MH-100799 · returns portal | “Fabric feels scratchy.” | Not fit-related· overall Rules · 60% confidence | ✓ |
| 2026-09-16 | Calder Merino Crew Size L · MH-100806 · review | “Colour is different from the website.” | Not fit-related· overall Rules · 60% confidence | |
| 2026-08-21 | Calder Merino Crew Size M · MH-100750 · returns portal | “Baggy around the waist.” | Too large· waist Rules · 75% confidence | ✓ |
| 2026-08-06 | Calder Merino Crew Size XS · MH-100778 · support ticket | “Delivery was late so I no longer need it.” | Not fit-related· overall Rules · 60% confidence | ✓ |
| 2026-08-02 | Calder Merino Crew Size XS · MH-100792 · returns portal | “Delivery was late so I no longer need it.” | Not fit-related· overall Rules · 60% confidence | |
| 2026-07-19 | Calder Merino Crew Size XL · MH-100764 · returns portal | “Too big overall, swimming in it.” | Too large· overall Rules · 75% confidence | ✓ |
| 2026-07-05 | Calder Merino Crew Size XS · MH-100757 · returns portal | “Too big overall, swimming in it.” | Too large· overall Rules · 75% confidence | ✓ |